Interlibrary Loan: Accessing the Infinite Library

Interlibrary loan has been a key function of Library Services for years and it continues to grow in popularity. In the last three years, we have seen requests for journal articles – our most popular type of request – rise nearly 50%, from 954 in FY13 to 1392 in FY15. In that same period of time, we have improved our service by cutting the turnaround time for those articles in half, from 5 days to 2 ½ days! This sharp decline can be attributed to a variety of factors, including growing staff expertise, software upgrades and improved workflows.

We take pride in our interlibrary loan service because it is a vital part of any robust research support system. While we own a large number of materials in subjects pertinent to City of Hope, the vast amount of clinical work and research transpiring here calls for an immense network of information resources. Our team is able to tap into two such systems: OCLC Resource Sharing, with its 9,000 participating libraries worldwide; and the DOCLINE System, which connects 3,000 libraries from the National Network of Libraries of Medicine. With these two library networks, we are able to obtain just about anything our patrons need in a relatively short period of time.

Take advantage of our interlibrary loan and document delivery service by signing up for an ILLiad account now. Visit and click on the First Time Users link at the bottom of the login form. Then place your request via your favorite database, such as PubMed@COH.

Stop by, email ( or call us (x68497) today to learn more about interlibrary loan. If there is something you need, we’ll help you get it!



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