UPDATE: This issue has been resolved.
We wanted to alert you to an issue linking PubMed and Google Scholar with our journal collection and ILLiad. We have reported these problems and our vendor is addressing the issue. Unfortunately, they say the solution might take a few weeks.
As you may have experienced, when you click on the Find It @ City of Hope Graff Library button in PubMed or Google Scholar, you are taken to an intermediary site that only gives you the option to request the article from another library or request it to be scanned from our print collection. It currently is doing this without checking which journals we have access to. To make matters worse if you try to request the article from another library the citations information does NOT transfer over to the ILLiad form.
While this is issue is still outstanding, we suggest searching in our catalog and electronic journal and book list for journals before placing an interlibrary loan request. Alternatively, you can try searching for the citation in Scopus, Web of Science or CINAHL as the Find It @ City of Hope Graff Library functionality is working with those databases.
Please feel free to contact me or the main library extension (x68497) or via email (firstname.lastname@example.org) with any questions, comments, and/or concerns. We hope that this problem is resolved quickly and will update the community as soon as it has been.