How to access library resources from off campus

February 28, 2012

Did you know?  You can access nearly all of the library’s electronic resources (e-journals, e-books, databases) from off-campus using City of Hope’s Virtual Private Network (VPN).  We get lots of questions about how to use VPN to access library materials, so we have prepared a help sheet with step-by-step instructions and screenshots to get you started.

If you have any questions or encounter any problems accessing library resources with VPN, please let us know.


Library Services Annual Report, 2011

February 28, 2012

2011 was a busy, productive year for the library!  This short report summarizes our major events and accomplishments, with links to additional information on the blog and elsewhere as needed. If you have any questions or would like more information about anything mentioned here, please contact the library via phone (626-301-8497 or x68497) or email.

Staff and Organizational Changes

The library had several staff changes in 2011, as we bid farewell to Anne Dillibe upon her retirement and welcomed two new staff members, Monique French and Laura Brown.  Laura’s arrival kicked off our new Clinical Librarian Program, which provides specialized, customized services to City of Hope physicians, nurses, and other clinicians to support evidence-based practice and clinical decision-making.  Then in September, the City of Hope Archives became part of Library Services.

New Projects and Services

We launched ILLiad, a new system for managing interlibrary loan and document delivery requests in January 2011; see our announcement here on the blog for more information.  At the same time, we eliminated charges for routine interlibrary loan requests.  A $20 fee still applies for rush requests.

Early in 2011, we kicked off a new project to develop and maintain a database of City of Hope publications.  This project is currently under development, with multiple phases scheduled to be implemented over the next few years.  When the first phase is done, the database will contain information about journal articles written by City of Hope staff and students.  This information will support a variety of administrative and other functions, including preparing progress reports for grants, reporting on publications associated with core facilities, and maintaining publication information for CVs and biosketches.

Finally, in late 2011, we implemented a new suite of tools to improve access to our electronic collections, including a new A-Z list of journals and a new link resolver.

On the administrative side, we are working on a new three-year strategic plan.  To prepare for that, we surveyed the City of Hope community in late 2010 and our peer libraries in 2011.  You can find the results of both the user survey and the peer survey here on our blog.


The library’s electronic collections continue to be heavily used; preliminary analysis indicates that over 500,000 journal articles were downloaded in 2011.

We expanded our collection in several areas in 2011:

New Journals

We began subscribing to the following journals, all based on requests from our users:

You can find links to all of these journals, as well as over 45,000 other electronic journals and books, on our Online Journals, eBooks, etc. list.

New Books

  • In 2011 we purchased 219 print books and 157 electronic books, and we gained access to an additional 667 electronic books that are freely available online, including all e-books from the National Academy Press.   We also added 66 titles to our popular reading collection.
  • Thanks to a generous gift from Thomas A. Maloney, we were able to expand our Career & Professional Development Collection.  The collection now includes 58 titles, both print (located in the Graduate School Reading Room) and electronic.


Scientific and medical literature becomes dated quickly.  In 2011 we began reviewing our print book collection, removing titles that are out of date and/or have not been used in many years.  We hope that this project will free up space for new print titles as well as other purposes.

The Library Building

Though most of our journal collection is online, the library building and our print collection continue to be valuable resources for the City of Hope community.  In 2011, print materials were checked out 1661 times, and the library building was visited after hours over 3200 times.  We hope to make the library building even more useful and welcoming by redesigning and reconfiguring the space to reflect current needs.  We began assessing user needs for library space in 2011, and we will assess how our current space is used in 2012.  As soon as funding is available, we hope to begin working with an architect to plan a redesign of library space.  In the meantime, we are making small improvements as funds permit.  In 2011, we added lights and power to all of our study carrels, and we updated our signage to make it more visible and informative.

Outreach and Marketing

Since so much of our use is virtual rather than in person, it can be a challenge to keep users informed about new additions to the collection and other changes to Library Services.  To make sure you, our users, know about everything the library can do to help you in your work, we began reaching out to you in new ways:

Staff Accomplishments

The library staff strive every day to provide you with the information you need, when and where you need it.  In addition, we attend and present at conferences, write for publication, and attend workshops and other events to learn new skills and keep up with our rapidly-changing profession.  Here’s a snapshot of our activities in 2011:

  • Laura Brown, Janet Crum, Monique French, Susan Koscielski, and Andrea Lynch presented a poster at the City of Hope Science Week Poster Session, entitled “Soup to Nuts: How the Library Collaborates with You from the Beginning of Your Research to the End.”
  • John Carrigan attended Internet Librarian 2011.
  • Janet Crum had an article published in the October issue of the Journal of the Medical Library Association, “An availability study of electronic articles in an academic health sciences library.”  The full text of the article is available in PubMed Central.
  • Janet Crum and Andrea Lynch attended the Medical Library Association (MLA) Annual Conference in Minneapolis, MN.
  • Janet Crum was elected chair-elect of the Cancer Librarians Section of the Medical Library Association and secretary of the Medical Library Group of Southern California and Arizona (MLGSCA).
  • Susan Koscielski attended an online course, Cataloging Basics 101.
  • Andrea Lynch served as MLA Chapter Council Representative for MLGSCA as well as MLGSCA Assistant Webmaster.

2012 and Beyond

Despite our recent budget cuts, we hope that 2012 will be another successful, exciting year for the library.  We have some new services in the works, and we are working on a new three-year strategic plan to chart our course in the coming years.  To help us in our planning, please share your suggestions, comments, or complaints via phone (626-301-8497 or x68497) or email.  We always want to hear from you!

Special Thanks to the Library Advisory Committee

The library staff would like to thank the members of the Library Advisory Committee for their invaluable advice and support.  Thanks very much to:

  • Warren Chow, MD, Medical Oncology & Therapeutics Research
  • David Horne, PhD, Molecular Medicine
  • Kathe Kelly, RN, BSN, OCN, Nursing Research & Education
  • Yvette Lane-Newton, MA, Postdoctoral Studies Program Manager
  • Benjamin T. Laroya, RN, MSN, CNS, Patient & Family Education Coordinator, Supportive Care Medicine
  • Lauren Liddell, Graduate Student
  • Mary Mendelsohn, MSN, Director, Quality, Patient Safety & Risk
  • Marcia Miller, PhD, Associate Chairman & Professor, Molecular & Cellular Biology
  • Robert Morgan, MD, Medical Oncology
  • Steve Novak, PhD, Associate Dean, Irell & Manella Graduate School of Biological Sciences of City of Hope
  • Kate Sleeth, PhD, Postdoctoral Assocation
  • Tim Synold, PhD, Molecular Pharmacology
  • Susan Yates, MA, Archival Program Manager
  • Yate-Ching Yuan, PhD, Bioinformatics Core

2011 Science Week Poster — “Soup to Nuts: How the Library Collaborates with You from the Beginning of Your Research to the End”

February 27, 2012

Back in November 2011, Library Services participated in City of Hope’s Science Week activities. The last event was scheduled on Friday, November 11th, and was a poster session with the theme of “Collaboration: Scientific Discovery and Medical Breakthroughs.” This event was a great opportunity for us to discuss how the library fits into the research process and promote our services and resources.

Check out the poster we presented by clicking on the image. This is a great opportunity to see the services and resources we highlighted during this event, such as the new ILLiad system for placing free interlibrary loan requests (when we don’t subscribe to the journal or don’t have the book as part of our print or electronic collection) and free electronic document delivery orders for journal articles and book chapters we have in our print collection.

And, before you check out the poster, read the abstract below.

From helping you maximize your time in PubMed to making sure your NIH-funded publications are compliant with the NIH Public Access policy, the Graff Library staff support your research from beginning to end. Educational opportunties and one-one-one research consultations scheduled around your calendar, as well as weekly scholarly communciation office hours are available for researchers, faculty, post-docs, students, and others involved in research. You set the agenda, whether it be to learn how to perform effective searches in PubMed, become effective EndNote users, identify journals in which to publish your manuscript, submit your NIH-funded manuscript to the NIH Manuscript Submission system for PubMed Central inclusion, and/or anything in between. Come by, stop in, phone, or email to connect with us!

Library Services poster for City of Hope's 2011 Science Week poster session

Have questions about these services? Want to schedule a one-on-one session to discuss these resources and services in more detail to see how they fit in your own research process? Contact us (; x68497; or stop-by the Graff Library building) or leave a comment below!

Canceling 2 journals from Wiley

February 22, 2012

Due to low use and high cost, we will be canceling our subscriptions to the following journals from Wiley:

We will retain access to issues from the years during which we subscribed.  If you need access to more recent articles, you can request them via our interlibrary loan service.  There’s a link to interlibrary loan on the righthand side of our web site, or you can go directly to our interlibrary loan system.  The first time you use the system, you will need to create an account.  After that, just log in to submit a request.  If you’re using a database like PubMed, click on the  button.  If we don’t have full text access, you will see a link to interlibrary loan.  Click that link and log in, and the interlibrary loan request form will be pre-populated with the article information.  The average turnaround time varies depending on which libraries have the journal, but it’s usually 2 to 7 days.   The library subsidizes interlibrary loan fees, so standard requests are free to all City of Hope staff.

We decided to cancel these titles after calculating cost per use data for all our Wiley subscriptions.  We then prepared a short list of proposed cancellations based on this data and shared that list by emailing #BRI and the Library Advisory Committee, asking for feedback.  Based on the feedback we received, we chose to keep several titles that, though they aren’t used heavily, appear to be quite important to small groups of users.

We will continue to calculate cost per use and other metrics and request feedback from you, our users, to ensure that we are spending our budget dollars in the most effective way possible.

Something for everyone: Take a look at our revamped Library Services brochures

February 21, 2012

This past year, Library Services updated and revamped our two brochures: 1) a general overview of our resources and service; and 2) one that focuses on after hours access to the Graff Library building.

  • Orienting new colleagues about the library? Interviewing a potential candidate for a position here at City of Hope? Providing a tour to visitors? Print these brochures and hand them out during your library tour or when you talk about Library Services. We also provide print copies at the front desk in the Graff Library building. Or, better yet, let us know when you plan to stop by and we would be happy to provide a brief tour and a copy of each brochure.
  • Need a refresher about all the cool things Library Services can do for you, saving you time? Take a look at the brochures, then let us know what follow-up questions you may have about how we can save you time and energy.

Also noteworthy is that these two brochures are now included in new employee orientation packets provided by Organizational Development. In addition, we provide printed copies to Biller Center staff for distribution to our patients and their family members.

New fiction for your reading pleasure

February 21, 2012

We just received a few new novels:

Barry, Dave.
New York : G.P.Putnam’s Sons, c2012.

Clark, Mary Jane Behrends.
The look of love
New York : William Morrow & Co., c2012.

Hand, Elizabeth.
Available dark
New York : Minotaur Books, c2012.

Ivey, Eowyn.
The snow child : a novel
New York : Reagan Arthur Book/Little, Brown and Co., c2012.

Preston, Douglas J.
Gideon’s corpse
New York : Grand Central Pub., c2012.

Rice, Anne, 1941-
The wolf gift : a novel
New York : Alfred A. Knopf, c2012.

Straub, Peter, 1943-
Mrs. God
New York : Pegasus Crime : Distributed by W.W. Norton & Co., 2012, c1990.

Stem Cell Research News, 2012 February 20

February 21, 2012

The February 20 issue of Stem Cell Research News is now available.