Important changes to the library’s interlibrary loan and document delivery service

The library is making two important changes to our interlibrary loan and document delivery service.

Standard requests are free!

Effective immediately, standard requests are free.  Standard requests for articles are typically filled in 4-5 working  days, while standard requests for books require 7-10 working days.  If you need a book or article sooner, you can submit a rush request for a $20 fee.  Rush requests for articles are typically filled in 1-2 working days, while rush requests for books typically take 7 working days.

New request form, new system for managing requests

Beginning in early January, the library will start using a new system called ILLiad for managing interlibrary loan and document delivery requests.  With ILLiad, you enter your personal information only once—when you register for an account.  Once you’ve registered, you can log in to submit requests, view the status of requests, and retrieve articles delivered electronically.  We will launch ILLiad on January 4, January 11 (launch postponed due to staffing issues) but you can sign up for an account now.  Just visit http://cityofhope.illiad.oclc.org/illiad/logon.html and click on the First Time Users link at the bottom of the login form.  Then you’ll be ready to use the new system.

If you have any questions about the new system, please contact the library: library@coh.org or ext. 68497.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: